How Do I Place An Order?

Placing an order is simple! Click the shop link on the homepage and begin viewing the array of products we offer. Make sure you use the drop down menus to select the shade of your choice along with the quantity. Click “add to order” and these items will immediately appear in your shopping cart. Once you have filled the shopping cart to your heart’s content, proceed to checkout. During the checkout process, you will be able to review your selections and make payment.



Payment and Shipping

Please allow 5-7 business days for STANDARD Shipping and 2-3 business days for PRIORITY shipping. Lipsticks may arrive before then. Any questions or concerns email us at alcantarane@gmail.com



Secure Ordering & Payment Options

Payments can be made by Mastercard, Visa, American Express, and Discover



Returns & Refunds

Alcantara Northeast USA will accept returns for "EXCHANGE ONLY" within 7 days of receiving your order. Items must be UNUSED with SEALS STILL INTACT. Customers are responsible for return shipping cost. Please email alcantarane@gmail.com for any other questions or concerns.

 



Thank you for shopping with us!